Data Analytics and Compliance Risk Management for Financial Services Companies
About Call Journey
We’re all about voice data. Our mission is to unlock every conversation and add the true voice of the customer into the enterprise data mix. Our passionate conversation experts bring together natural language processing & artificial intelligence to create an industry-leading conversation analytics ecosystem.
Financial services companies are being held to higher standards more so than ever before. Present times require new level of understanding of its internal business operations, policy and procedures and customer insights. Data analytics is a regulatory technology (regtech) solution that can help in identifying, monitoring and addressing risks.
Financial services companies need to ask themselves:
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